Product Overview
Revive your Microsoft Surface Pro 5 or Surface Pro 6 with the G3HTA038H internal battery, the factory-spec power pack for Surface Pro 5 (2017) and Surface Pro 6 (Model 1796, 12.3-inch). Rated at 45Wh (5940mAh at 7.57V), this Grade-A Li-ion battery restores all-day run-time for work, note-taking and entertainment.
Designed as a direct replacement for the original G3HTA038H / DYNM02 battery with identical connector and fit, each unit is charge/discharge tested before dispatch and backed by a 1-year warranty. Ships from UK stock.
Specifications
| Standard Model | G3HTA038H |
| Capacity | 5940mAh / 45Wh |
| Voltage | 7.57V |
| Battery Type | Li-ion (Grade-A cells) |
| Compatible Platform | Surface Pro 5 / Surface Pro 6 (Model 1796) |
| Condition | Brand New |
Replace Part Numbers
- G3HTA038H
- DYNM02
Compatible Models
- Microsoft Surface Pro 5 (Surface Pro 2017) — Model 1796
- Microsoft Surface Pro 6 — Model 1796
- Microsoft Surface Pro 5 / Pro 6 (12.3-inch) Tablet PCs using the G3HTA038H / DYNM02 battery
FAQ
Q1: Is replacing the Surface Pro 5 / Pro 6 battery a high-risk DIY job?
A: Yes — high-risk warning. In Surface Pro 5 and Pro 6 the battery is firmly glued beneath the LCD/digitizer assembly. Replacement means heating the display, lifting it with suction cups and carefully working around strong adhesive, then cleaning the residue and re-bonding the screen. Mishandling can crack the display, tear digitizer flex cables or deform the magnesium chassis. These repairs are not covered by any screen-damage guarantee.
Q2: Should I use a professional for this replacement?
A: We strongly recommend professional installation. Surface tablets are among the most difficult devices to service, and a trained technician with the right tools and fresh adhesive strips has the best chance of a clean, safe result. Do not force or pry the display — stop immediately if resistance is felt.
Q3: How do I check that G3HTA038H is the correct battery for my device?
A: The printed model on the original battery should read G3HTA038H or DYNM02, and your device should be a Surface Pro 5 or Surface Pro 6 (Model 1796). If in doubt, check your device model number in Settings > System > About before ordering.
Q4: Any steps after installation?
A: Charge fully to 100% and run one calibration cycle. If Windows reports a battery error or the device does not power on, disconnect and have the installation inspected professionally.
Q5: Delivery and warranty?
A: Ships from UK stock with tracking and a 1-year warranty.
Note:
This is not a complete list or inclusion of all compatible laptop models. You can open the back of your laptop to check the original battery model. If you have any compatibility questions, please contact us online.The casing is made of durable materials, the mainboard adopts advanced technology, and the battery core is produced with high-quality raw materials to ensure that it will not be damaged after long-term use.
Our products are equipped with multiple protection technologies such as overvoltage, overcurrent, and overcharge to effectively protect the safety of batteries and equipment.
China warehouse delivery method
Overseas Warehouse Shipping Times & Costs
Payment Methods
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Account Name: ShenZhen KingSener Science and Technology Co., Ltd
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Q&A
Quick FAQ:Laptop Battery Care & Troubleshooting
- What Should I Know Before Buying a Laptop Battery Replacement?A: Before buying a laptop battery replacement, confirm your laptop’s exact model number and the part number printed on the original battery. Check the battery voltage, connector, physical dimensions, and compatibility list. Do not choose a battery based on appearance alone, because similar laptop models may use different batteries. Review the seller’s warranty, return policy, and product specifications before ordering.
- How Do I Find a Compatible Laptop Battery for My Device?A: To find a compatible laptop battery, identify your laptop’s full model number and the part number on the original battery. Compare these details with the replacement battery’s compatibility list and specifications, including voltage, connector type, and dimensions. If you are unsure, contact customer support with your laptop model and original battery part number before placing an order.
- Can I leave my laptop plugged in 24/7?Yes, the built-in TI chip prevents overcharging. Tip: To prevent long-term cell swelling, unplug and drain the battery to 40% twice a month.
- Why Is My Laptop Battery Not Charging?A: A laptop battery may not charge because of a faulty AC adapter, damaged charging port, loose connection, temperature protection, battery-health settings, or a worn-out battery. Confirm that you are using a compatible charger and inspect the cable and port for visible damage. Restart the laptop and review the manufacturer’s battery or charging settings. If the battery becomes unusually hot, swollen, or damaged, stop using it and seek professional assistance.
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Are BatteryMall Laptop Batteries Reliable?BatteryMall laptop batteries are designed with safety and reliability in mind. All batteries feature built-in IC protection against short-circuits, over-voltage, and overheating, helping protect the battery during normal use. They are also CE, FCC, and RoHS certified. For the best experience, choose a compatible laptop battery that matches your exact laptop model and original battery part number, and follow the installation and care instructions. BatteryMall also provides a 1-year warranty on KingSener batteries purchased from BatteryMall; see the Product Warranty page for details.